Shipping policy
Order Processing Time
All orders are processed within 1β3 business days (excluding weekends and public holidays) after payment confirmation. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (France) | 3β5 business days | Free over β¬50, otherwise β¬4.99 |
| Standard Shipping (EU) | 5β8 business days | β¬7.99 |
| Express Shipping | 1β2 business days | β¬12.99 |
Delivery times are estimates and may vary due to carrier delays, customs processing (for international orders), or circumstances beyond our control.
International Orders
We currently ship within France and to other European Union countries. International customers outside the EU are responsible for any customs duties, import taxes, or fees charged by their country. These charges are not included in the item price or shipping cost.
Order Tracking
Once your order ships, you will receive a tracking number via email to monitor your delivery status.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery window, please contact us at Cvlink@company.com and we will investigate with the shipping carrier.